1. Introduction

At Oops Tribe, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you access or use our services (the "Service"). By using the Service, you consent to the practices described herein.

2. Data Controller

The data controller of your personal information is Oops Tribe, with contact details:

Email: Oops mavelorsonzasm@gmail.com

3. Types of Data Collected

We collect the following categories of personal data:

4. Purpose and Legal Basis

We process your data for the following purposes:

1. Service Delivery: To operate and improve the Service (e.g., content delivery, user support).
   Legal Basis: Performance of a contract [GDPR Art. 6(1)(b)].
2. User Safety: To detect and prevent fraud, abuse, or unauthorized access.
   Legal Basis: Legitimate interests [GDPR Art. 6(4)].
3. Marketing: To send promotional emails (with your consent).
   Legal Basis: Consent [GDPR Art. 6(1)(a)].
4. Legal Compliance: To comply with applicable laws (e.g., tax reporting).
   Legal Basis: Legal obligation [GDPR Art. 6(1)(c)].

5. Data Sharing

We share your data only as necessary with:

• Service Providers: Third-party vendors (e.g., payment processors, cloud hosts) bound by confidentiality agreements.
• Legal Authorities: To comply with court orders or law enforcement requests.
• Advertising Partners: To deliver interest-based ads (anonymized and aggregated).

6. International Data Transfers

Data transferred outside your jurisdiction will utilize:

• Standard Contractual Clauses (SCCs) for transfers to countries without adequacy decisions.
• EU-US Privacy Shield for transfers to the U.S. (if applicable)

7. User Rights

You may exercise the following rights:

1. Access/Correct: Submit a request via email to access or update your data.
2. Delete: Request permanent deletion of your data (excluding legally retained data).
3. Opt-Out: Withdraw consent for marketing or data sharing.
4. Portability: Request a copy of your data in a structured, machine-readable format.
5. Response Time: We aim to respond within 30 days of your request.

8. Security Measures

• Encryption: TLS 1.3 for data transmission; AES-256 for data at rest.
• Access Controls: Role-based permissions and multi-factor authentication.
• Audits: Annual third-party penetration testing and vulnerability assessments.

9. Children's Privacy

Users under 18 years old may not use the Service without parental consent.

We do not knowingly collect data from minors.

10. Cookies and Tracking

• Cookies: Used for analytics, authentication, and personalized ads.
• Opt-Out: Manage preferences via browser settings or our consent manager.

11. Third-Party Services

External services (e.g., analytics, ads) may collect data independently. Review their privacy policies for details.

12. Data Retention

• Account Data: Retained for as long as your account is active.
• Legal Retention: Data retained beyond account termination for compliance (e.g., tax, litigation).

13. Incident Response

In case of a data breach:

• We will notify affected users within 72 hours under GDPR.
• Report breaches to regulators as required by law.

14. Policy Updates

Changes to this Privacy Policy will be communicated via email or in-app notifications. Continued use after updates constitutes acceptance.

15. Contact Us

For questions or concerns:

Email: Oops mavelorsonzasm@gmail.com

1. Eligibility & Age Restriction

You must be at least 18 years old to use our services. By accessing or using the platform, you confirm that you meet this requirement. The platform is exclusively for adults, and underage individuals are prohibited from using it.

2. Account Security

You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately of any unauthorized access. We assume no liability for losses arising from failure to secure your account.

3. Prohibited Content

You may not post, share, or transmit content that:

• Contains nudity, sexually explicit material, or graphic violence;
• Promotes harm, harassment, hatred, or discrimination;
• Violates copyright, trademark, or privacy rights;
• Includes unauthorized third-party content or malware;
• Engages in illegal activities or misinformation.

4. User Content and Responsibility

You retain ownership of content you upload but grant us a global, royalty-free license to use, modify, and display it for platform operations. We reserve the right to review, remove, or moderate content at any time.

5. Prohibited Conduct

You agree not to:

• Engage in criminal, fraudulent, or abusive behavior;
• Impersonate others or misuse account credentials;
• Reverse-engineer or disrupt platform functionality;
• Violate applicable laws or regulations.

6. User Disputes

You are responsible for interactions with other users. We reserve the right to monitor disputes but are not obligated to intervene.

7. Privacy and Data Use

We collect technical data (e.g., device type, IP address) to improve services and ensure safety. Data practices comply with our Privacy Policy and applicable laws. Personal information will not be sold without consent.

8. Third-Party Services

External services (e.g., payment processors) may collect data independently. Review their terms and privacy policies separately.

9. Intellectual Property

All platform content (excluding user contributions) is owned or licensed by Oops Tribe and protected by intellectual property laws. Unauthorized use, modification, or distribution is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Oops Tribe is not liable for indirect, incidental, or consequential damages arising from your use of the services. Total liability shall not exceed payments made by you in the 12 months preceding a claim.

11. Termination

We may suspend or terminate your account at any time for policy violations. Termination revokes all platform privileges immediately.

12. Modifications

These Terms may be updated at any time. Continued use after changes constitutes acceptance of the revised Terms.

13. Contact Us

For inquiries, contact:

Email: Oops mavelorsonzasm@gmail.com

1. Eligibility & Conditions

Refunds are granted under the following conditions:

• Timeframe: Requests must be submitted within 30 days of purchase.
• Content Status: Refunds apply only to unused or unactivated in-app content.
• Valid Reason: A clear explanation (e.g., accidental purchase, defective service, or dissatisfaction).

Non-Refundable Cases:

• Content already activated/used.
• Requests submitted after 30 days.
• Purchases made due to user error (e.g., accidental clicks).
• Violations of our Terms of Service.
• Google Refund Policy: [link]

2. How to Request a Refund

Submit your request via email to support@Oops mavellive.com with:

1. Order ID (starting with GPA) and purchase date.
2. Screenshot of Google Play receipt (total amount and date).
3. Reason for refund (detailed explanation).

Processing Time:

• Initial review within 3 business days.
• Approval and refund issuance within 7-14 business days.

3. Refund Methods

• Full refunds to the original payment method (credit card, PayPal, etc.).
• Partial refunds may apply for partial usage (e.g., prorated content access).

4. Special Cases

• Subscription Services:
  • Prepaid subscriptions: Refunds granted if canceled within 24 hours (75% refund) or <7 days (50% refund).
  • No refunds for partial usage or cancellations after activation.
• Digital Downloads: Non-refundable due to instant access.

5. Dispute Resolution

• Chargebacks: We reserve the right to dispute unauthorized chargebacks.
• Appeals: Contact legal@Oops mavellive.com within 14 days of rejection.

6. Policy Updates

Changes will be communicated via email or in-app notifications. Continued use after updates constitutes acceptance.

7. Contact Us

For inquiries:

• Email: support@Oops mavellive.com
• Support Hours: 9 AM – 6 PM (UTC+8), Monday–Friday.